General Terms & Conditions

Original Parasol Co.
General Terms and Conditions
as at October, 2023

 Welcome to This page tells you the terms and conditions on which we supply any of the products listed on our website to you.

Please read these terms and conditions carefully, along with our Purchase, Shipping and Return Policies before ordering any products from our website or directly from us.

By using this website, you agree to be bound by these Terms and Conditions, and Policies.

In these Terms and Conditions, the expressions “we”, “us” ,“our”, “OPC” & Original Parasol Co are a reference to the Original Parasol Co Pty Ltd.


Occasionally we may alter and change these terms and conditions. And we may also change, move, delete or edit our site. Any changes to content, terms & conditions, and policies are immediate upon publication. It is your responsibility to be aware of these changes. Your continued use of the website following updates and publication represents agreement by you to follow and be bound by the terms as amended.


This website and its content are provided ‘as is’, without any warranties of any kind, whether express or implied, including but not limited to, implied warranties of quality, or fitness for a particular purpose, to the fullest extent permitted by law. The information on the website is for general information purposes only and does not constitute as advice.

You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs in connection with your use of our site, and that Original Parasol Co shall not be liable for any damages of any kind related to your use of this site.

This website may from time to time contain links to other websites or information provided by third parties. We make no warranties or representations about the accuracy or suitability of the information or links provided on this website, including information provided by third parties. We have no control over their individual content and make no representations or warranties as to any of the information appearing in relation to any linked websites. We do not recommend any products or services advertised on those websites. If you decide to access any third party website linked from our website, you do so at your own risk.


All copyright featured or displayed on the website is owned by us. Except as may be otherwise indicated in specific areas within the website, you are authorised to view, play, print and download documents, audio and video found on the website for personal, informational, and non-commercial purposes only.

Except as permitted by applicable copyright laws, you may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website.

Except as authorised under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the website.

All of our trademarks, service marks and trade names used herein (including but not limited to the words marked “Original Parasol Co”) are our trademarks or registered trademarks, unless stated otherwise. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without our prior written consent.

The use of our trademarks on any other website or networked environment, for example the storage or reproduction of (a part of) the website in any external internet website, or the creation of links, hypertext, links or deep links between the website and any other internet website, is prohibited without our express written consent.


We strive to always deliver original, high-quality products. As such our materials and manufacturing may change over time. We therefore reserve the right to amend the specifications of products, their price, packaging and any service associated at any time, without prior notice.

We use our best efforts to provide you with the best images and descriptions of our products. And always try to represent each product accurately as possible via images and copy across all our communication materials. But unfortunately, we cannot guarantee that colours and details in website & printed images are 100% accurate representations of the product. All electronic devices & printers have different screen resolutions and colour calibration. And all our fabrics are printed in batches, which may result in slight colour variations across rolls. As such, colour variations may occur. We have made every effort to display, as accurately as possible, the colours of our products that appear on our website and any other form of marketing, sales, communication material.  


From time to time, there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not completely satisfied with your purchase, please see our ‘Returns’ policy or contact us directly at


By law, some of the information or communications we send to you must be in writing. When using our site and/or purchasing our products, you accept that the primary form of communication with us will electronic so that a record is retained. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


Your order represents an offer to us to purchase a product, which is accepted by us once we have sent you an email order confirmation. Any products on the same order, which we have not confirmed in an order confirmation email, do not form part of that contract.

Orders are placed and received via our Website or through Invoicing via Zero and processed by Original Parasol Co. Before ordering from us, it is your responsibility to check and determine your full ability to receive the products. Correct address and postcode, telephone number and e-mail address are absolutely necessary to ensure successful delivery of your products. All information asked on the checkout page must be filled in precisely and accurately. We will not be responsible for missed delivery because of incorrect or incomplete delivery information. Should you like to ask for a change in the delivery address, telephone number or any other special requirements, please contact our customer service team. Original Parasol Co shall under no circumstances be held liable for any special losses due to specific circumstances of the customer, indirect or consequential losses or wasted expenditure.

Original Parasol Co reserves the right to cancel an order at any time. In such cases, we will immediately notify this action by e-mail or phone, using the e-mail address or numbers provided. We will refund all payments using the original method or card details received. All orders are subject to availability of stock.


You agree to comply with all applicable laws and regulations of the various states and of Australia and other countries that relate to the products on our Site or this Agreement. You agree and represent that you are buying for your own personal use only, and not for resale.


Your most important obligation, is to ensure you fulfil your duty of care & safely use all our products in line with the instructions & care guidelines provided.

It is your responsibility to be aware of our Terms, Conditions & Policies.

You must ensure that your access to this website is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.


Where conditions and warranties implied by applicable law cannot be excluded, we limit our liability where and to the extent we are entitled to do so. You agree to indemnify us and our respective officers, employees and agents against all actions, claims and demands, including legal fees, which may be instituted against us arising from or related to your use of our Site and/ or products, or out of your failure to comply with these Terms and Conditions, and Policies.


We consider the privacy of our users to be paramount, and we have developed a privacy policy to protect and inform our users (“Privacy Policy”). Our current Privacy Policy is incorporated herein by reference and made part of this Agreement. By using this website, you acknowledge that you have read our privacy policy.


Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.


Unless otherwise stated, all promotions are permitted for one use per customer, are available only while stocks last, and are not to apply in conjunction with any other offer or towards the purchase of a gift-card or refund. For promotions which involve a complimentary or discounted item, said complimentary or discounted item cannot at any stage be exchanged for another item, nor refunded or returned due to a product fault.


Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed in accordance with the laws of the State of New South Wales, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of New South Wales.